Emotional intelligence: Does it really matter?

A guide to coping with stressful experiences

Phillip Walden Bowen

What really is emotional intelligence? This book, aimed primarily at the university academic and those working and/or studying in higher education, seeks to help readers understand the term and the role emotional intelligence plays in education and business. It clearly identifies and critiques the three main models: the ability model (Salovey and Mayer), the mixed Model (Goleman, Bar-On) and the trait model (Petrides and Furnham). It discusses eustress, distress and chronic stress, reflecting on the effects negative types of stress can have on the human body, demonstrating how the modern workplace can lead to burnout. It emphasizes the importance of a healthy work/life balance while acknowledging the demands and pressures placed on organisations to compete within the global marketplace. It also explores how one may understand and process emotions, considering terms such as “learned optimism” and “learned helplessness”. Room for discussion is also given to the influence of bullying and harassment in the workplace and types of therapy that are presently available. It discusses strategies for coping with challenging experiences, providing anecdotes and case studies from university academics. It also considers how personality relates to emotional intelligence and how people cope with challenging experiences. The book delves into the term “intelligence”, showing how theories surrounding the concept have developed over the twentieth century; and it elucidates the link between emotional intelligence and wellbeing. The author discusses the effect stress can have on human telomeres (thus shortening lifespan) and sheds light on the darker sides of human nature, such as the so-called “dark triad” personality traits (psychopathy, narcissism and Machiavellian behaviour). Overall, the book is dedicated to the vital question: “Emotional intelligence: does it really matter?”

Acceptance, Understanding, and the Moral Imperative of Promoting Social Justice Education in the Schoolhouse

Nicholas D. Young, American International College et al.

This book examines the critical issues associated with the topic of social justice in primary and secondary education. Understanding the challenges related to educational inequity requires a comprehensive and systematic re-examination of educational reform; specifically, this book defines social justice education, offers different perspectives from major thought leaders and examines the challenges faced by different populations when it comes to receiving equal opportunity and treatment. Emphasis will be placed on programs, approaches and strategies to increasingly teach tolerance, respect, and understanding within and between these groups and members of the majority culture. The focus, then, will be on educational practices designed to prepare students from diverse backgrounds to be active, contributing, and fully participatory members of our contemporary society. This book is most appropriate for preservice and veteran teachers, school and educational psychologists, related special education service professionals, educational administrators, guidance counselors, graduate education professors, policymakers, parents, and student leaders who wish to gain a better understanding of how social justice can and should become a valuable part of the educational landscape.

Selflessness in Business

Edited by Dominika Ochnik, University of Opole, Poland

The book deals with a controversial and seemingly paradoxical relationship between selflessness and business. It depicts the primary and lasting controversy between the selfish (egoistic, competitive) and selfless (pro-social, co-operative) behavior in view of social, organizational and individual benefits. Therefore, it takes a step towards finding a solution to some of the challenges of the twenty-first century, particularly sustainable growth. The miscellaneous and transatlantic background of the Authors origins (USA, Colombia, Germany, Poland, UK, Spain) and their various perspectives (psychological, economic or philosophical) guarantee multi-voiced argumentation for strong relationships between selflessness and business. Selflessness is understood from a social perspective as related to self-transcendence and connectedness to others. This perspective can be helpful in providing a deeper understanding of pro-social behavior in organizations and its implications for productivity and effectiveness. The manifestations of this approach can be found in acts such as organizational altruism, loyalty, quantum leadership, or pro-social vocational interests. One can make an in-depth analysis of selflessness’s manifestations on a social, organizational and individual level. The ensuing question is how to achieve self-regulation in order to maintain sustainable growth, and selflessness turns out to be the answer. This book offers strong evidence for high organizational and individual benefits stemming from selfless behavior. Therefore, it is not selfish behavior that enables and encourages productivity and effectiveness but rather selfless behavior. The book also tackles gender issues in business, especially regarding the social female role as being traditionally related to selflessness. The authors aim to reveal possible solutions to present and future challenges and enhance the meaning of positive outcomes of selfless behavior in business and work environments, which seems to be crucial and indispensable for future growth. The book will be useful not only for academic and business specialists but also for everyone interested in a broader perspective at contemporary challenges of business and organizational psychology.

Help is just a click away: Social Network Sites and Support for Parents of Children with Special Needs

I-Jung Grace Lu, University of Manchester, UK

Feeling alone, searching for help, searching for a sense of belonging and identity: parents of children with special needs face various difficulties in their daily lives. But help and support can be extremely hard to obtain for these parents since they are limited by resources, location and time. However, things started to change when the World Wide Web began to connect people together. We now live in an era when networks of power can be achieved and maintained through virtual connections on the internet, where instant communication can be a form of power. This book hopes to shed light on how the simple act of “clicking” can empower (and, contrariwise, in some cases, disempower) parents to locate help and support. This book also discusses the shifting role of these parents from those seeking help to those who provide help for other parents through the virtual networks they have built on various social networking sites. When examining these issues, this book takes into consideration the Asian concept of Face, in which identity is an image agreed by society. This book will offer insights for parents, researchers and social workers, as well as for anyone else who hopes to understand what is taking place on the ‘net’ and how to be involved in the networking process of providing support for people around you. It allows the readers to see how support nowadays can really be just a click away.

Conversations on Irving Street: Josiah Royce’s Contribution to Symbolic Interactionism

Edited by Corey Reiner and Frank Tridico

What influence did Josiah Royce’s academic work (1913-1917) have on the development of classical Symbolic Interactionist thought? And which philosophical influences shaped Royce’s social and philosophical thought? This book provides a holistic approach to Royce’s academic work and the social philosophy that shaped Symbolic Interactionist theory. By critically evaluating the works of Royce, this book reveals how his ideas and social philosophy made significant contributions to both Symbolic Interactionist thought and sociological theory. Situating his contributions within a socio-historical time frame, Royce’s social philosophy is compared and contrasted to the major concepts of George Herbert Mead (Mind, Self, and Society) and Herbert Blumer’s core synthesized components of classical symbolic interactionist thought (Symbolic Interactionism: Perspective and Method). Thus, demonstrating that Royce’s later academic works closely resemble not only the basic ideas of Mead but also have a strong correspondence with Blumer’s synthesis of the three basic premises and eight root images that outline the theoretical core of Symbolic Interactionist thought. For those looking to investigate or discover new aspects of symbolic interactionist theory from a classical viewpoint, this book offers a unique insight into an American philosopher whose contribution to the development of Symbolic Interactionism has been largely unnoticed.